Amara Hotel Singapore has entered a new era of hospitality with the 365HotelBot, a cutting-edge room delivery robot operational since August 2022. This innovation has transformed the guest experience, offering a seamless and efficient approach to room service.
How does the 365HotelBot assist the staff of Amara Hotel?
The staff can place guest-requested items in a secure cabinet attached to the robot such as bottled drinks, towels, toiletries and more. After securing the items, the staff activates the delivery process by locking the cabinet with a password, initiating the 365HotelBot’s autonomous journey through the hotel’s lobby and elevators.
Navigating the hotel with precision, the robot utilizes the lift system to reach the desired floor and autonomously proceeds to the designated room. Upon reaching the guest’s doorstep, the 365HotelBot initiates communication by calling the room’s phone, alerting the guest to its arrival. Guests enter the provided password to unlock the cabinet and retrieve their requested items. This process ensures a swift and secure delivery, adding futuristic convenience to the guest experience.
The 365HotelBot’s standout feature is the large monitor on its back, enhancing aesthetic appeal and providing an opportunity for advertising during delivery. As the robot moves through the hotel, guests and onlookers engage with advertisements on the monitor, transforming the delivery into a unique and interactive experience.
The introduction of the 365HotelBot enhances the capabilities of the hotel staff. Serving as a valuable assistant, the robot streamlines routine tasks, allowing staff to focus on intricate and personalized guest services. This harmonious integration of technology and the human touch exemplifies Amara Hotel’s commitment to providing a balanced and exceptional guest experience.
365Robot Pte Ltd, a robotics company, offers a wide range of robot models catering to various hotel needs in Singapore and Malaysia. Highlighting the collaboration between robots and humans, the company believes that working together can create a happier team. For hotels seeking tailored robotic solutions, 365Robot provides free consultations or site visits. Contact 365Robot to explore how their robots can address specific hotel challenges and elevate guest experiences.