Robot Server Brings Innovation to McDonald’s in Jennings – Meet Rosetta the McRobot
In a recent move to enhance customer experience and operational efficiency, a McDonald’s restaurant in Jennings, Louisiana, has introduced an innovative solution — a robot server affectionately named Rosetta. This news, reported by KPLC, highlights how fast-food service is evolving with the help of robotics. (Source : KPLC, Rosetta the McRobot serves McDonald’s customers in Jennings)
At this McDonald’s, customers can place their order at the counter, receive a buzzer, and have their food delivered directly to their table by Rosetta, the restaurant’s newly adopted 365Robot model. According to the restaurant’s general manager, Melinda Crochet, the robot has been warmly welcomed by both staff and customers.
“Our customers love it, our crew people love it. It’s like a part of the family,” Crochet said. “We even named her Rosetta.”
Rosetta is one of five robot servers being tested across fast food outlets in the U.S., as restaurants nationwide look for smart solutions to labour shortages while keeping service levels high.
Why McDonald’s Chose a Robot Server
The decision to bring in a robot server like the 365Robot is driven by several key factors:
- Improved Efficiency: Robot servers help reduce wait times by streamlining food delivery, especially during peak hours.
- Manpower Support: With staffing challenges affecting many outlets, robots support the team by handling repetitive tasks such as food delivery.
- Enhanced Customer Experience: Robots like Rosetta add a novelty factor that delights customers — they’re not just practical, they’re also engaging.
- Consistency & Reliability: Unlike human workers, robot servers don’t take breaks, call in sick, or get tired, ensuring smooth operations throughout the day.
These benefits make robot servers an attractive option for restaurants looking to upgrade their service model while dealing with ongoing manpower challenges.
Interested in Exploring How a Robot Server Can Help Your Business?
Whether you’re running a fast-paced F&B outlet, a café, or a large-scale restaurant, the 365Robot model offers a flexible and effective solution to modern service demands.
Contact us today to find out how a robot server can support your operations and improve customer satisfaction.
Eligible businesses can enjoy up to 50% off with PSG Grant* support – reach out now to check your eligibility!