Case Study in China : Eer Dun Traditional Shabu

Eer Dun Traditional Shabu (额尔敦传统涮) from Zheng Zhou in China has a new staff! The branch manager noticed that everyone has a higher requirement in safety and dining experience at a restaurant after the pandemic started. In general, waiters might have a close contact to the customer through the traditional ordering or serving process, but hiring a Robot Waiter can achieve a contactless delivery process. The meal delivery process is safer and the customer is assured and happier. 
The Robot Waiter is not only for meal delivery, but it can also introduce the restaurant’s signature dishes. The restaurant owner can set the speech and signature dishes on the robot and let it recommend them to customers. Many customers listened to the Robot Waiter and ordered the signature dishes directly during their visit.